Privacy Policy

Introduction

This policy will help you understand how we uses and protects the data you provide to us when you visit, use or register yourself to seeking names .

We reserve the right to change this policy at any time, and you will be promptly updated. To ensure that you are up to date with the latest changes, we advise you to frequently visit this page.

seeking names recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on our website. This Privacy Policy applies to current and former visitors to our website and our online user. By visiting and/or using our website, you agree to this Privacy Policy.

seeking names is a property of GONIVIA PRIVATE LIMITED, an Indian Company registered under the Companies Act, 2013, with its registered office at 4th Floor, 424-A Block, Chandigarh City Centre, Zirakpur, SAS Nagar, Punjab – 140603 India.

User Categories and Data Collection

“User” refers to any individual or entity that accesses or uses the SeekingNames platform, whether registered or unregistered, for the purpose of utilizing the astrology and numerology-based name suggestion services offered by Gonivia Private Limited. Users agree to comply with the platform’s terms of use, provide accurate information, and refrain from any misuse or unauthorized distribution of the platform’s content. Access to services is provided on a per-use, paid basis, and users are entitled to receive only those services which they have specifically purchased.

Premium User

“Premium User” refers to any User who has purchased enhanced or value-added services beyond the standard offerings on the SeekingNames platform. These services may include but are not limited to personal consultations, advanced name compatibility reports, business name suggestions with in-depth analysis, or priority support. Premium Users are granted access to these additional features in accordance with the pricing, scope, and limitations defined at the time of purchase. Premium User status does not imply a subscription unless explicitly mentioned, and all payments are subject to the platform’s no-refund policy read with the Terms of Use Policy.

What User Information We Collect
  1. Contact information: We may collect the following personal information, as necessary: your name, email address, gender, age, date of birth, time of birth, mobile number, registration-related OTP, residential address (including street, city, state, pin code, and country), IP address, current location, KYC documentation, profile photo, business profile, and any other relevant information required for the provision of our services.
  2. Demographic information: We may collect demographic information about you or any other information provided by you during the use of our website. This information might also be collected as part of a survey.
  3. Other information: We may collect technical information such as your IP address and browser type when you use our website. We may also track your browsing behaviour, including the referring website, pages visited, time spent on our platform, and the destination site you visit upon leaving. Additionally, we may collect information about the type of mobile device you are using and the version of the operating system on your device or computer
We collect information in different ways
  1. We collect information directly from you: We collect information directly from you when you register on our website. We also collect information if you post a comment on our website, or ask us a question through phone, email, or any data put up by the user on the app or profile.
  2. We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our website.
  3. We get information about you from third parties: For example, if you use an integrated social media feature on our website, the third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
  1. We use information to contact you: We might use the information you provide to contact you to provide our services and to understand your purpose for visiting our website.
  2. We use information to respond to your requests or questions: We might use your information to confirm your registration for any of our services, including, but not limited to, online activities, classes, webinars, events, or workshops.
  3. We use information to improve our products and services: We might use your information to customize your experience. This could include displaying content based on your preferences and data analysis. The data might be used for profile analysis, and building a community based on the information shared by the user.
  4. We use information to analyse site trends and customer interests: We may use your information to improve our website and services. We may combine information we get from you with information about you we get from third parties and use it to analyse user behaviour, enhance user experience, and optimize the product/services accordingly.
  5. We use information for security purposes: We may use information to protect our company, customers, or website. We provide private, encrypted data inputs to ensure all user communications remain confidential and protected from unauthorized access.
  6. We use information for marketing purposes: We might send you information about special promotions or offers, or tell you about new features or services. These might be our own offers or services, or third-party offers or services we think you might find interesting.
  7. We use information to communicate: We might send you emails or SMS about our latest updates.
  8. We use information to register and verify the User: We might send you registration codes, OTPs, SMS, etc., for onboarding, sign-ups, and login. Implement secure mobile OTP-based verification to ensure all sign-ups are authentic and maintain a trusted user base.We use information as otherwise permitted by law
Security and Data Storage

Security is very important to us. All our chats/inputs are End-to-End Encrypted, and all our data is securely stored in a cloud system of an external storage service provider. All security procedures are in place to protect the confidentiality, integrity, and availability of your user Information. We maintain strict physical, electronic, and administrative safeguards to protect your user information, including your personal information, from unauthorized or inappropriate access.

We follow generally accepted standards to collect, store, and protect personal data. We retain personal data for as long as necessary to provide the services you have requested and thereafter for legal and service purposes. These may include retention periods mandated by legal, contractual, or similar obligations, for resolving, preserving, enforcing, or defending our legal and contractual rights, needed to maintain adequate and accurate business and financial records, or how you access, update, or delete your data, etc.

This website will take all reasonable efforts to ensure the confidentiality of personal data, uploaded information, etc. It will take reasonable efforts to ensure that the information received from you is not misused. This website may also reveal personal data/information uploaded by you in connection with any lawful process. While this website will take the above reasonable measures to guard against misuse of personal data/information submitted to it by you, this website cannot guarantee that someone will not overcome our security measures, including, without limitation, the security measures implemented on this website. Therefore, your posting of personal data/ information on this website constitutes your acceptance of this risk, and by posting personal data/information, you waive any right to seek legal relief from this website due to any misuse of your information.

Sharing of information with third parties
  1. We will share information with third parties who perform services on our behalf: We share information with vendors, third-party affiliates, SMS service providers, third-party payment processing gateways like RazorPay, freelance professionals, marketing, Microsoft SQL, and Firebase who help us manage our website, online processes, and services. We also share our data with AWS to host our platform.
  2. We will share information with our business partners: This includes third-party sellers and tie-up aggregators. Our partners use the information we give them as described in their privacy policies.
  3. We may share information to comply with the law: We will share information to respond to a court order or subpoena, if a government agency or investigatory body requests it, or when we are investigating potential fraud.
  4. We may share information with any successor to all or part of our business: For example, if part of our business is sold, we may give our customer list as part of that transaction.
Email Opt-Out
You can opt out of receiving our marketing emails:

To stop receiving our promotional emails, please email info@gonivia.com It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third-party sites

If you click on one of the links to a third-party website, you may be taken to a website we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policies of other websites carefully. We are not responsible for these third-party sites.

Grievance Officer

In accordance with the Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

  1. Name: Mr.
  2. Address: 4th Floor, 424-A Block, Chandigarh City Centre, Zirakpur, SAS Nagar, Punjab – 140603, India
  3. Phone:
  4. Email: info@gonivia.com

If you have questions about this Policy or other privacy concerns, email us at info@gonivia.com.

Updates to this policy

This Privacy Policy was last updated on 22.05.2025. We may change our privacy practices from time to time. We will notify you of any changes to this policy as required by law and post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India, and the Courts at Mohali, Punjab shall have exclusive jurisdiction